reviews
Customer Reviews: Hear From Those We’ve Helped
At Crain Restoration Services, we believe our work speaks for itself, but nothing shows the quality and reliability of our services better than the words of our satisfied customers. Our Reviews page is dedicated to sharing the experiences of those we’ve had the privilege to serve. From water damage restoration to mold remediation and air duct cleaning, each review reflects our commitment to excellence and our dedication to the communities we serve. Here, we invite you to read firsthand accounts of our professional approach, quality results, and exceptional customer service.
★★★★★
I wanted to give a shout to John and his team at Crain Restoration Services as they responded quickly to a possible leak going on in my house between the second floor and the main floor ceiling. Once there they evaluated the location with an infrared camera and after finding no issues. Instead of cutting a hole in the sheetrock, John removed a speaker from the ceiling and was able to get his head through the opening and found no issues. John recommended to have a plumber come in and perform a pressure check and scope the drains for any pinhole leaks. John found no evidence of anything going on that he could see and did not want to tear up the ceiling, as he felt that the area in "question could be due to poor preparation before painting the ceiling'. "Extremely professional and didn't try to convince me to do added work that wasn't needed - very trustworthy and considerate." Thanks John!
-Rick S.
★★★★★
John and his crew showed up on time to fix a spot under my kitchen sink . They had all the needed equipment and supplies to inspect, assess, and treat the moldy areas caused by the leak. They replaced the wood panel, sealed it beautifully. They left not even a crumb of wood or any type of mess behind.
An excellent price also, for a job done to perfection. Thanks again John to you and your team. Just like the first job you did for me
-Linda N.
★★★★★
John and his crew were so kind and helpful. They were careful not to spread the mold spores. They handled everything very professionally. Highly recommend.
-Elise E.
★★★★★
John and his crew are excellent!! They showed up on time and were very professional. I would highly recommend them!
-Bill K.
★★★★★
John and his team did an amazing job! They were prompt, polite, and a pleasure to work with. We highly recommend!
-Eric B.
★★★★★
You are in the BEST of hands with Crain Restoration Services!!! John Crain and his crew (Albert and company) are truly top notch—polite, professional and punctual. Engage them for services with confidence.
-Ryan C.
★★★★★
In the past, I reached out to the owner for help, and he went above and beyond even though he was not aware that I was a public adjuster. I found him to be a truly authentic individual with a well-structured approach to documenting claims.
-Resnix, LLC
★★★★★
I would highly recommend Crain Restoration Services!!! Not only because they’re local in Granbury but also for their prompt service. We had a hot water leak and the owner was so patient with me on showing and explaining to me about the left over damage. They were fast with clean up and removal and was able to save us from any left over mold issues. To anyone that’s concerned about water issues/damage I would highly suggest contacting Crain!!!
-Ashleigh D.
★★★★★
The CRS crew of guys is amazing! Very nice, courteous, and professional. Thank y’all so much for such an amazing job.
-Suzanne B.W.
★★★★★
Crain Restoration Company
Highly recommend Crain Restoration Company.
John Crain and his crews met all our needs following winter storm damage
Positive: Professionalism, Punctuality, Quality, Responsiveness,
5 Star Rating.
Jimmy and Karen Williams
-Jimmy W.
★★★★★
5 stars not enough... more like 10 stars... quick , polite , clean and quiet. 3 month old baby and bird dog that barks... these guys came and didn't make a peep... baby and dog never even knew they were here... work is spotless ! Definitely would recommend and use again.
Services: Water damage cleanup, Mold removal
-Jared G.